BRIGHT STEEL SERVICE CENTRE SDN BHD
 
 

At Bright Steel Service Centre, quality control is of paramount importance, be it in production or service.

Production quality is ensured through constant on-line and off-line inspections as well as meticulous post-production and pre-delivery inspections. Machines are regularly monitored and maintained for peak performance at all times. The Japanese 5 'S' production management system, highly regarded and internationally endorsed, is religiously applied and practised to perfection at Bright Steel Service Centre. Top Japanese technical advisors are also engaged on site to enhance continuous quality improvement. Another aspect of Bright Steel Service Centre's production quality control lies in its meeting the most stringent quality requirement from the automobile industry.

We also pride ourselves on offering quality client service. Our computerised inventory system assures clients of prompt delivery. Urgent delivery orders can be accommodated. Production lead time is kept short for efficiency. Customised packaging is offered for convenience. Bright Steel Service Centre also assists in the development and testing of a client's product. It will provide foreign expertise at short notice to trouble-shoot any problem should the need arise.

Because our finished products are a reflection of our reputation, quality control is critical at every step of our production process.



Bright Steel Service Centre's forte is in its attainment of equilibrium between advanced machines and skilled human resources. Whilst machines can be acquired, human resources must be nurtured to achieve the perfect balance. Towards this end, training and development of its human resources is very much a part of the company's culture.

Supervisors and operators undergo regular on-the-job and scheduled classroom training in operating procedures. They are also trained to be always mindful of production quality and to be customer-oriented in service. Key technical and management staff frequently attend training abroad in Japan and other advanced countries to acquaint themselves with the latest technology and developments in the industry. In addition, foreign experts from other major coil service centres are brought in to conduct training sessions in Malaysia.

 
© 2007, THE LION GROUP. ALL RIGHTS RESERVED. Sitemap