Parkson Gurney Plaza Receives Best Customer Service 2008 Award Madam Lily Lee (left) receiving the award from YAB Lim Guan Eng. Recipients of the Retail Hot Shop Award with their awards and YAB Lim Guan Eng (3rd from right) on stage. Parkson Gurney Plaza was awarded the "Best Customer Service 2008" award by CapitaLand, the management of Gurney Plaza Shopping Mall, under their Retail Hot Shop Award campaign. The award was presented to Senior Operation Manager, Madam Lily Lee by the Chief Minister of Penang, YAB Lim Guan Eng at a ceremony.

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