The Power of 4 by Serene Yap, Human Resources Manager, Property Division

Serene holds an MBA (Distinction) in General Management.
She is a Competent Communicator certified by Toastmasters International and a certified Master Class Trainer.
Above are frequent comments we hear in the current work environment.

Individuals of different values, different ideas, different ways of getting things done and different ways of communicating in the workplace exist within these four distinct generations - The Veterans, The Boomers, The Gen Xers and The Gen Y.

No longer are older workers the bosses while younger workers did what was asked of them - no questions asked. No more definite rules and roles - roles today are ever-changing and rules are being rewritten daily.

This is the first time in history that we have four different generations working side-by-side in the workplace, and each generation has its distinct expectations and motivational buttons. (However, there is always ‘an exception to the rule’ and we must therefore have an open mind)

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